Добрый день, списали средства за подписку. Продуктом не пользуюсь, подписка не нужна. Прошу вернуть денежные средства в размере 1428 рублей
Hello Ольга,
The support through this channel is provided in English.
You have been charged RUB1,428.00 for the renewal of AVG TuneUp Multidevice (1 Year) subscription recently.
Since auto renewal service was enabled for its first purchase, this charge was debited automatically.
As per your request, we have initiated the refund for this charge and an email has been sent explaining its status.
You will get the refund amount credited within 7 business days.
Thank you.
Hello Ольга,
The support through this channel is provided in English.
You have been charged RUB1,428.00 for the renewal of AVG TuneUp Multidevice (1 Year) subscription recently.
Since auto renewal service was enabled for its first purchase, this charge was debited automatically.
As per your request, we have initiated the refund for this charge and an email has been sent explaining its status.
You will get the refund amount credited within 7 business days.
Thank you.