Hello Volodymyr,
We are sorry that you've decided to cancel your subscription with us.
The service available here is in English. For a translation, you can for example use https://translate.google.com.
We see that you've submitted a ticket to our refund team. They will initiate a refund and let you know the status via an e-mail.
We appreciate your patience.
Сегодняя 15.12.2019 мной ошибочно была осуществлена проплата на сумму 29,99 USD.
Прошу вернуть указанную сумму.
Hello Volodymyr,
We are sorry that you've decided to cancel your subscription with us.
The service available here is in English. For a translation, you can for example use https://translate.google.com.
We see that you've submitted a ticket to our refund team. They will initiate a refund and let you know the status via an e-mail.
We appreciate your patience.
Thank you for efficiency.