Возврат денежных средств

отправить запрос на возврат средств напрямую в Вашу службу поддержки НЕТ ВОЗМОЖНОСТИ, САЙТ НЕ РАБОТАЕТ ПОЛНОЦЕННО.

Hello Yulia,

We acknowledge your request for a refund.
AVG support through the Community channel is available only in English.
You can make use of Google Translator (https://translate.google.com/) to translate this message.

We've sent you an email regarding your refund request.
Please do check and revert back to us.
Thank you.

Здравствуйте, я хочу вернуть деньги за автоподписку и отказаться от подписки. Продукт - AVG Driver Updater for Windows.

Sorry for not replying in your language. 
We regret to inform you that we are unable to process a refund or offer a prorated refund.
According to our refund policy, you are entitled to a refund within 30 days of the date your payment was processed. Unfortunately, in your case, this timeframe has been surpassed.

Date of your payment: Jan 16, 2021
We received your enquiry: Jun 27, 2021

As informed in the email, we have cancelled the automatic renewal for this order and I assure that you will not be charged.

Dear customer, we'd request you to submit your request to our refund team directly. They will get back to you via email with further details. 
Visit https://support.avg.com/RefundForm to submit a refund request.

Можно вернуть половину?

Hello Yulia,

We acknowledge your request for a refund.
AVG support through the Community channel is available only in English.
You can make use of Google Translator (https://translate.google.com/) to translate this message.

We've sent you an email regarding your refund request.
Please do check and revert back to us.
Thank you.