Hello Elena,
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate it.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert back to us.
Привет. Будьте добры, пожалуйста. Отключите мою подписку AVG TuneUp и попытки автоматического списания средств для этой подписки. Спасибо за раннее.
Hello Elena,
AVG support through the Community channel is available only in English.
You can make use of Google Translator ( https://translate.google.com /) to translate it.
We do not find any active subscription registered to the email address that you have used to contact us here.
I have sent an email requesting more details to locate your order.
Please check and revert back to us.