Несанкционированный платеж

Hello Юсуп.
The support available through this channel is in English.
We realize your situation and will help you with your refund request.
You've been charged 1428.00 RUB for AVG TuneUp Unlimited subscription as auto-renewal service was enabled for the trial purchase. May I proceed refunding this charges?

Я не хочу продления подписки на AVG и требую возмещения. Мне нужно, чтобы все работали, и я должен заплатить за учебу.
Прошу меня понять, мне это очень важно :frowning:

Thank you for confirming, Юсуп.

I have processed refund for AVG TuneUp subscription. The refund amount will be processed within 5-7 business days.

I have also sent an email confirmation for your reference.

Yes, you can, thank you very much.

Hello Юсуп.
The support available through this channel is in English.
We realize your situation and will help you with your refund request.
You've been charged 1428.00 RUB for AVG TuneUp Unlimited subscription as auto-renewal service was enabled for the trial purchase. May I proceed refunding this charges?