Возврат платежа

I did not agree to buy your product and please return my money

Hi Rustam,

AVG support is currently provided in English only.

Please reply us your query back in English to check and assist you further.

Thanks,
Vishnu Vardan

Утром когда я спал с моего счета Raiffazen Serbia списали деньги Какого черта?  я не давал согласия на покупку там вашего продукта.Прошу вернуть мои деньги в противном случае я завтра пишу заявление в полицию

I did not agree to buy your product and please return my money
Rustam, from the translation provided by Alan I see that you have been charged by AVG for the automatic renewal and you need refund for it, am I right?

Please let us know your response to proceed further.

Rustam, we would like to inform you that the refund of your order has been started.

Once we finish our internal refund procedure, the transaction will be processed by the payment operator. You will receive additional confirmation in a separate e-mail. Please take a note that the exact time the refunded amount will reach your account depends on payment operators, therefore we can no longer influence this process.

Generally, it should not take more than 7 business days.

why did not you give me back your money?