Как отменить подписку

Hello, greetings from AVG.
Support is currently available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.

I'd like to confirm that automatic renewal for your active subscription is already cancelled and I assure you will not be charged for its renewal.

Не могу отменить подписку

Hello, greetings from AVG.
Support is currently available in English only. Please use a translator (for example, http://translate.google.com/) to read our reply.

I'd like to confirm that automatic renewal for your active subscription is already cancelled and I assure you will not be charged for its renewal.