Сканер эл.почты функционирует не полностью

AVG Protection
12

Sorry for my russian and thak you for the answers.
I have done all that pointed at http://avgclick.me/RepairAVG and after rebooting - the same situation. May be some more ideas?

11

Hello Roman,

Sorry for not replying in your language. AVG Support is provided only in English.
Could you please explain your issue with AVG in English so that we can understand and assist you better?

1

Привет!
Постоянно висит указанная в теме ошибка. Кто-нибудь знает, как исправить?
Спасибо.
(WXP, AVG Free, Thunderbird)

6

OK Roman, I hope you don't have Avira, Panda and Avast on the same system! You should only have 1 - AV product on your system. By the way, just in case you were unaware, Avast & AVG are now under the same 'umbrella' (https://support.avg.com/answers?id=906b0000000LSo8AAG).
AVG Guru

2

Thank you for the confirmation.
In this case, we request you to get our additional support help.
We have sent the email instructions to collect the log files and uploading to our server so that our senior team can help you with the issue.
Please check for the email on spam and junk folders if it is not present in the inbox.

3

Hello Roman,
Thank you for the screenshot. In this case, we suggest you to remove and reinstall AVG. Please click on this link for the steps to uninstall and reinstall A VG http://avgclick.me/howtoreinstallAVG.
Thank you

5

Turned it into English. Button "Fix it" do nothing.
User-added image

4

Thanks to all of you who triyng to help me but after reinstalling and multiple rebooting I even couldn't start the Zen window - it always says that there is an unknown error and ask me to reboot and try again. I'm too weak to stragle with AVG. Sorry. And never the less thanks to all AVG team for free software.

Please delete this branch.

7

Hello Roman,
To assist you better, could you please provide us the screen shot of the issue you are facing with? http://avgclick.me/getscreenshot
Thank you

9

Roman, Just to confirm you'll need OS WinXP SP3 to install the latest AVG (http://avgread.me/1Ewajhi).
AVG Guru

10

Roman, This Community is basically English language… Query translation…
[Russian to English]
E-mail scanner is not fully functional
Hello!
Constantly hanging bug mentioned in the subject line. Does anyone know how to fix?
Thank you.

Assume that you are using Win XP Service Pack SP3?. Have a look @ this AVG article (http://avgclick.me/RepairAVG).
AVG Guru

8

Yes, WXP3 and my hardware meets all the Recommended system requirements for AVG. Don't blame AVG - it must be smthg with my system, may be it's Comodo firewall but at least Avira, Panda and Avast had no such a problems (two of them had another :slight_smile: ).