Продукт оплачен, продукта нет

Greetings,

The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
We're glad to look into this & help you.
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Please check & revert to us for further queries.

Как быть? Подписка оплачена, есть скриншот квитанции, но в почте и учётной записи подтверждения нет?

Greetings,

The support available here is in English currently. You can for example use Google Translator (https://bit.ly/2xAiEc8) for translation purpose.
We're glad to look into this & help you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us for further queries.