Hello Василий Л,
We'd be glad to help. The support available through this channel is English.
You have been charged RUB 2388.00 for AVG Internet Security multi-device product as auto-renewal service was enabled for its trial order. We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due.
Apart from this, you have an active 60 day free trial of AVG TuneUp Unlimited subscription.
Do you wish to cancel auto-renewal for both and get a refund of your recent renewal?
Сегодня списались средства с дебитовой карты,хотя ниодного продукта от AVG ниразу не покупал.Установлено приложение вместе с програмным обеспечением Windows10,пользовался только пробной версией и карта не привязана к приложению.
Hello Василий Л,
We'd be glad to help. The support available through this channel is English.
You have been charged RUB 2388.00 for AVG Internet Security multi-device product as auto-renewal service was enabled for its trial order. We can assure you that we have not processed any unauthorized payments from your card or account. We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due.
Apart from this, you have an active 60 day free trial of AVG TuneUp Unlimited subscription.
Do you wish to cancel auto-renewal for both and get a refund of your recent renewal?