My card was charged € 54.99 without notifying me on 06/25/2022 at 20:22 having closed all redemptive subscriptions on 07/03/22 for non-health problems I no longer have the PC, I ask for the total cancellation of the account and the refund of 54.99 for not being able take advantage of the subscription. Thank you. Sincerely The AVG account email is michelagiacom680@hotmail.it This is the message that came to me from the Bank Saturday 25/06/2022 EASY CARD: a transition of 54.99 euros was authorized on 06/22/2022 at 20:22 at DRI * AVG Technologies if I am not quick to answer and because I am using English / Italian translator Below are the closures and cancellation of all subscriptions You sent me this information on 07/03/2022 The 89.99 subscription has been canceled, Which I have not used anymore Hi, Michela Giacomazzi, Your subscription for AVG Internet Security (Multi-Device) has been canceled. The option for automatic billing has therefore been disabled and you will not receive more charges for this subscription. You will still be able to continue using the premium features until they expire of the validity period of the current subscription: March 22, 2023. Subscription details Original order number: 1 984 27002 Original Order Date: March 7, 2022 Expiry date: March 22, 2023 Subscription Canceled due to health problems The subscription has been canceled, but you can continue using the app. Hi, Michela Giacomazzi Your subscription for AVG PC TuneUp has been canceled. The option for automatic billing has therefore been disabled and you will no longer be charged for this subscription. You will still be able to continue using the premium features until the expiry of the validity period of the current subscription: 3 August 2022. Subscription Canceled due to health problems Subscription details Original order number: 959164853439 Original Order Date: August 3, 2021 Expiry date: August 3, 2022 Subscription Canceled due to health problems
Hello Michela.
Thank you for contacting AVG Support Community.
We will certainly check and help you.
As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.