Hello Morris,
We are sorry, this forum specifically deals with AVG Windows products support (Computers only). We suggest you to contact our mobile support team to get this fixed. Click on the following link http://bit.ly/1EC8H4H choose YES for the question Are you currently using any paid/trial AVG products?(even if you use a free version) and fill out your details, select as android then the name of AVG Program that you installed in your mobile and in description explain about your issue completely and finally click on Email option. Our AVG mobile team will reply back to you via email with a resolution.
Recently purchased a new phone. Am I subject to repurchase of a new account.
Morris, AVG Android support is provided through email only.
AVG Guru