Hello Claudia,
Thank you for reaching AVG Support Community.
I'm glad to help you.
Please refer this article for step-by-step instructions to transfer your existing subscription to your new PC.
Thank you.
How does one transfer existing subscriptions from an old device to a new device (both home desktop PCs) if the old device is inoperable?
What article are you referencing? There is no attachment or link provided in your answer.
We apologize for the inconvenience, Claudia.
Please refer to the below article for detailed instructions to transfer your existing subscription from your old device to your new device:
https://support.avg.com/SupportArticleView?urlname=Transfer-AVG-subscription
Hello Claudia,
Thank you for reaching AVG Support Community.
I'm glad to help you.
Please refer this article for step-by-step instructions to transfer your existing subscription to your new PC.
Thank you.