Transferring a licence to a new comuter

I gave tried doing whst it says in the link also I got in touch by phone avg support who took my computer over .  He had my receipt for my two subscription but said he couldn't do it. 

He he said my computer would have to be sorted out and tried to say I had to pay £80 . My computer is just 24 hours old . So why?

Valerie, Have a look @ this article (http://avgclick.me/LicenseTransfer).
AVG Guru

I have a subscription to avg and have had to buy a new computer  and can't get the license to work .  I can't uninstall it on the old computer  as it won't start. 

What at should I do please ?

I gave tried doing whst it says in the link also I got in touch by phone avg support who took my computer over .  He had my receipt for my two subscription but said he couldn't do it. 

He he said my computer would have to be sorted out and tried to say I had to pay £80 . My computer is just 24 hours old . So why?

Valerie, Have a look @ this article (http://avgclick.me/LicenseTransfer).
AVG Guru