Trial is convertet in monthly payment

AVG Subscription
3

Hello Bart,
We acknowledge your refund request.
Initially, while subscribing to the trial version, it would be enrolled to automatic renewal & the subscription would be renewed. We do not process any unauthorized charges without intimating our customers. We sent you an e-mail 10 days prior to the expiration to let you know in advance about the renewal details.
Do you still wish to get a refund of your recent renewal (34.99 EUR)?

1

Hello,

I have accepted a free month trial  for "driver update"
I do not want to continue this .Without permission AVG is now billing my Credit Card.
How to stop this and get a refund?

 
2

Hello Bart,
We acknowledge your refund request.
Initially, while subscribing to the trial version, it would be enrolled to automatic renewal & the subscription would be renewed. We do not process any unauthorized charges without intimating our customers. We sent you an e-mail 10 days prior to the expiration to let you know in advance about the renewal details.
Do you still wish to get a refund of your recent renewal (34.99 EUR)?