Lloyd,
We understand your concern, sorry for the inconvenience. Have you used our AVG remover tool to uninstall AVG? Are you trying to have AVG Antivirus Free version or AVG PC Tuneup? Awaiting your reply, thank you!
Ranjani,
I will try the AVG remover today but im trying to have the free version of the Anti-Virus.
Thanks,
Lloyd
Okay, Lloyd.
We request you to download and run AVG Clear tool: https://share.avg.com/steam/PSP/AVG2017/AVG_Clear.exe. This tool will help with removing antivirus component of AVG 2017 and its traces.
1.Open tool
2.User Account control - click "Yes"
3.Windows safe mode - click "No" (we cannot recommend use the tool in safe mode, because there is a problem with compatibility)
4.Choose installed version (AVG Free, AVG Internet Security)
5.Click "Uninstall"
6.Click "Restart computer"
After restart, run AVG Remover http://avgclick.me/UninstallAVGAV and remove all other supported products and remnants of AVG (ZEN, Framework).
Now you can proceed with the installation of AVG free version as suggested here: http://avgclick.me/InstallFree . If the issue persists, we will assist you further.
Lloyd,
We understand your concern, sorry for the inconvenience. Have you used our AVG remover tool to uninstall AVG? Are you trying to have AVG Antivirus Free version or AVG PC Tuneup? Awaiting your reply, thank you!
Ranjani,
I will try the AVG remover today but im trying to have the free version of the Anti-Virus.
Thanks,
Lloyd