Tried to purchase AVG Tune Up, looks like I've purchased it twice. Need help

Hello Stephanie, sorry to know this. Please apply for refund for the second purchase through this link https://support.avg.com/RefundForm?l=en_US . Our refund team will get back to you within three business days. Thank you.

I thought I had bough AVG Tune Up but it wouldn't run on my computer. So I just tried to purchase it again but when I paid and tried to download it, it said it was already installed. So I've purchased AVG Tune Up twice. Please credit the transaction I just did online.

Hello Stephanie, sorry to know this. Please apply for refund for the second purchase through this link https://support.avg.com/RefundForm?l=en_US . Our refund team will get back to you within three business days. Thank you.