Hi Ronald.
We're here to help.
Do you have any other antivirus software installed on your PC? Could you share a screenshot (http://avgclick.me/getscreenshot) of the virus reports on your PC?
Jiangmin and
ESET-NOD32 and
Rising (a Trojan)
Detected by "Virus Total" service. How to deal with this. I have AVG virus protection
Please follow the steps below to share us the screenshot, Ronald.
Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
there is no screen to shoot. I copied and pasted what you see here- Ron
Ronald, did you try to upload a screenshot as requested?
If you did, unfortunately, it is not appearing here. Please try it again.
Hi Ronald.
We're here to help.
Do you have any other antivirus software installed on your PC? Could you share a screenshot (http://avgclick.me/getscreenshot) of the virus reports on your PC?