Trojan horse Agent5.AETS

Viruses & Threats
7

Hello AVG,
I had the remote assistant service analyze my computer and copy some system files to analyze yesterday. The teak said that you would contact me via email with a solution. I was wondering how long this might take?

1

Can anyone tell me how to remove this.
Whwn I do a full computer scan and it detects the viruses it reboots the computer with out finishing the scan. I did a full scan in safe mode and this is what it shows:
c:\WINDOWS\system32\winlogon.exe (272) Trojan horse Agent5.AETS 
c:\WINDOWS\system32\services.exe (316) Trojan horse Agent5.AETS 
c:\WINDOWS\system32\lsass.exe (328) Trojan horse Agent5.AETS 
c:\WINDOWS\system32\svchost.exe (484) Trojan horse Agent5.AETS 
c:\WINDOWS\system32\svchost.exe (580) Trojan horse Agent5.AETS 
c:\WINDOWS\explorer.exe (864) Trojan horse Agent5.AETS 
c:\Program Files\AVG\AVG2015\avgui.exe (1108) Trojan horse Agent5.AETS 
c:\Program Files\AVG\AVG2015\avgscanx.exe (1508) Trojan horse Agent5

8

AVG internet security registered.
I guess there were never any viruses. It seems like the issue originated from an AVG up date that conflicted with Windows XP SP3. The latest AVG update took care of the problem and removed the problematic AVG update. All is working fine now. Thank you.

6

Hello Vincent. You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000DK9S . Please try keep whole conversation in one question/thread to speed up resolution.

2

Hello Vincent. Our experts are working on your issue. They will contact you via email with the solution shortly. Thank you.

3

Hello AVG,
I had the remote assistant service analyze my computer and copy some system files to analyze yesterday. The teak said that you would contact me via email with a solution. I was wondering how long this might take?

5

Hello Vincent. You can find answer to your question together with your another post here https://support.avg.com/answers?id=906b0000000DK9S . Please try keep whole conversation in one question/thread to speed up resolution.

4

Hello Vincent. Pleased to see that you appear to be now sorted. Thanks for returning to the Community & posting.