Trojan Horse FakeAV.AUQD

Hello Erick,

I apologize for the inconvenience. This is a known issue happening in AVG 2016 version. If you have installed 2016 version in your computer, please be informed that we are performing a major migration from 2016 to 2017 version has a mandatory update and planning to maintain 2017 as a standard version. The updates for 2016 version will no longer be available.

I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Internet Security by running AVG Remover and AVG Clear tool.

If you face any difficulties, please contact us.

Why cannot my AVG Security Full, not remove the FakeAV.AUQD?   After each Scan, it says it has removed it, but when following up with another Scan, it is the same thing.  AVG is unable to remove this Trojan Horse?

Has AVG responded to anyone on this issue?
Hello Erick,

I apologize for the inconvenience. This is a known issue happening in AVG 2016 version. If you have installed 2016 version in your computer, please be informed that we are performing a major migration from 2016 to 2017 version has a mandatory update and planning to maintain 2017 as a standard version. The updates for 2016 version will no longer be available.

I would request you to follow the steps in this article http://support.avg.com/SupportArticleView?urlname=How-to-troubleshoot-issues-after-upgrade-to-the-latest-AVG-antivirus-product to reinstall AVG Internet Security by running AVG Remover and AVG Clear tool.

If you face any difficulties, please contact us.