Hi My grand daughter was playing games on our pc,we ended up with a trojan which AVG removed, can we be confident its not still lurking in the background somewhere,the trojan was identified as [ trojan generic 36.bqgd] Thanks Barry.
Hello Barry, once AVG detects any files as infected, AVG will move it to Virus Vault. Are you able to view the same virus while scanning?
Hello Barry.
That's great to hear your issue has been resolved now. Please feel free to contact us back for further assistance.
Thank you.
Hello Barry, once AVG detects any files as infected, AVG will move it to Virus Vault. Are you able to view the same virus while scanning?
Hi Thanks, I scaned the computer again and it came up all clear,my daughter said they can be quite sneaky and get in behind and not show up on a scan,that made me quite nervous,just needed to be reassured that everything is ok Thankyou Barry.