Trojan horse SHeur4.ZP

Viruses & Threats
3

Hello Bonnie,
We apologize for the inconvenience caused.
May I know the version of AVG program installed on your system?
We kindly request you to please click on the "Empty virus vault" at the bottom of that Window to clear it. If you still have issue, could you please provide us the screenshot of the virus vault Window which you are referring?
Thank you.

1

I have thousands of Trojan horse SHeur4.ZP in my Virus vault and I cant empty my vault or delete them. Please help.

2

Hello Bonnie,
We apologize for the inconvenience caused.
May I know the version of AVG program installed on your system?
We kindly request you to please click on the "Empty virus vault" at the bottom of that Window to clear it. If you still have issue, could you please provide us the screenshot of the virus vault Window which you are referring?
Thank you.