Hi Samantha,
We'll certainly help you further.
Please click on see details and share us the screenshot of the threat pop-up to check and provide further assistance.
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Hi there. I ran AVG deep scan and it quarantined Script: SNH-gen [Trj]. I have read that this is particularly nasty and can run deep into MS windows system. How can I double check that the computer is now safe to continue use such as online banking etc?
Thank you
Thank you Sarath Priyan
I have sent a couple of screen shots as requested.
Thank you Sarath Priyan
I have sent a couple of screen shots as requested.