Trojan stealer-J Trj

Viruses & Threats
7

Hello Wanderley,
Thank you for contacting AVG Community Post.
We are sorry to know that. We'll check and help you.
Please share us the screenshot by expanding the "See details" of the threat pop up, so that we can check and assist you accordingly.
Kindly refer this article to take one: https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 
Awaiting your response.

1

Hellow Guys,

I ´m facing a problem with a trojan JS stealer-J Trj. AVG can't to remove it. How can I solve it please?

tks.

2

Thank you for clarifying, Wanderley.
Even Avast has acquired AVG, they've their own support channel. 
In this regard, we'd suggest you to reach Avast support by visiting this link. 
Thank you in advance!

3

Hello Wanderley,
Thank you for contacting AVG Community Post.
We are sorry to know that. We'll check and help you.
Please share us the screenshot by expanding the "See details" of the threat pop up, so that we can check and assist you accordingly.
Kindly refer this article to take one: https://support.avg.com/SupportArticleView?urlname=avg-create-screenshot
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. 
Awaiting your response.

4

Hi,
User-added image

5

Hi Karthikeyan,

I did what you told me with edge browser and seens to have worked. But now the same problem occurred in "svshost". What to do in this case.
tks in advance.

6

Thank you for updating the status, Wanderley.

Firstly, could you let us know whether you're using Avast Antivirus alone or do you use AVG Antivirus as well?
Secondly, do you receive the threat message for 'svchost.exe' while trying to access a particular website or program?
Awaiting your response.