My Windows 10 received a pop up advising of an infection with an invitation to phone a free call number or log on to receive info to help me delete this virus. I did not follow this invitation. I couldn't use Microsoft Edge for +/- 24 hours as this pop up kept reappearing. I ran AVG Internet Security but it did not pick up a virus. The pop up has now disappeared - does anyone know if it is dormant waiting to strike at a future time or is my computer clean again? Thanks
Hello Nick,
We are sorry to know about the inconvenience caused. Please note that AVG will not proactively contact their customers offering Technical support by email or calls. Please be vary with such calls and please do not respond to them. It is possible that scammers may contact people by legitimate links like AVG or Microsoft. I suggest you not to click on any external links or pop-ups while browsing. Please uninstall any unwanted or suspicious applications/programs from the 'control panel' list of programs. I request you to make sure if you are using a latest version(2016) of AVG program. Please feel free to contact us for any further assistance. Thank you.
Hello Nick,
We are sorry to know about the inconvenience caused. Please note that AVG will not proactively contact their customers offering Technical support by email or calls. Please be vary with such calls and please do not respond to them. It is possible that scammers may contact people by legitimate links like AVG or Microsoft. I suggest you not to click on any external links or pop-ups while browsing. Please uninstall any unwanted or suspicious applications/programs from the 'control panel' list of programs. I request you to make sure if you are using a latest version(2016) of AVG program. Please feel free to contact us for any further assistance. Thank you.