Trouble installing ITunes

Hello Stephen,

We are sorry for the inconvenience caused.
Are you trying to install iTunes on a windows PC that as AVG Protection Zen program installed?

I'm having trouble installing ITunes the people at apple say to turn zen off h. How do I do this

Hello Stephen,

We are sorry for the inconvenience caused.
Are you trying to install iTunes on a windows PC that as AVG Protection Zen program installed?