Trouble with avg free need help

Hello Anthony,
We sincerely apologize for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you have installed in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue you are facing to assist you better.
Feel free to contact us for any further assistance. Thank you.

i have had this issue 4 a few week know were i try to temp disable avg and it give me an error saying that "Windows cannot find 'C:\program files\AVG\AVG2015\avgcfgex.exe' make sure you type the name correctly, and try again" this is supposed to be the correct path because i used the quicklink from the avg software it's self. unless it just can't find the file which i have search for and did find it.
i have attempted to try to uninstall avg but could not find the unstaller to remove it and when i try to use the microsoft unistaller and it tell me that avg 2015 and already been uninstalled which cannot be becasue i can see the thing still runing on my pc. so if someone can please help me i really have no idea what to try. using windows 7, dell celeron laptop
thank for reading my situation and i hope you can help.

Hello Anthony,
We  apologize for the inconvenience caused.
We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Please feel free to get back to us for further assistance.
Thank you.

Hello Anthony,
We sincerely apologize for the difficulties you are currently experiencing.
Could you please let us know the name of the AVG product you have installed in your pc? also provide us the screenshot http://avgclick.me/getscreenshot of the issue you are facing to assist you better.
Feel free to contact us for any further assistance. Thank you.