Hello Song Bien,
Thank you for reaching us with your concerns. Let me clarify this for you.
For first issue regarding AVG Secure VPN, we are aware of it where our developers are working hard to fix it. This issue will be fixed in the upcoming update.
For AVG Secure Browser, you can change the language as suggested below:
Open AVG Secure Browser.
Click the ⋮ menu icon in the top-right corner of the screen.
Scroll to the bottom of the page and click Show advanced settings…
Scroll to the Language section and click Language and input settings.
When the Languages dialog appears, click Add and select your preferred language from the drop-down menu, then click OK.
Click your preferred language and click Display AVG Secure Browser in this language.
Click Done, then close Secure Browser and re-open it. After restarting Secure Browser, your selected language is displayed.
Hello Song Bien,
Thank you for reaching us with your concerns. Let me clarify this for you.
For first issue regarding AVG Secure VPN, we are aware of it where our developers are working hard to fix it. This issue will be fixed in the upcoming update.
For AVG Secure Browser, you can change the language as suggested below:
Open AVG Secure Browser.
Click the ⋮ menu icon in the top-right corner of the screen.
Scroll to the bottom of the page and click Show advanced settings…
Scroll to the Language section and click Language and input settings.
When the Languages dialog appears, click Add and select your preferred language from the drop-down menu, then click OK.
Click your preferred language and click Display AVG Secure Browser in this language.
Click Done, then close Secure Browser and re-open it. After restarting Secure Browser, your selected language is displayed.
Original question:
Why is my AVG Secure Browser not working? When I click on the desktop icon nothing happens. What gives. I am back to using Google Chrome and I paid almost $100.00 for this
Reply:
Hello Neville,
We will look into it.
AVG Secure Browser is available / work when you install AVG AntiVirus FREE or AVG Internet Security.
You have purchased AVG Secure VPN for 47.88 and AVG TuneUp - Unlimited for 49.99. Have you installed AVG Antivirus Free on your device? Have you tried with reinstall or any troubleshooting steps?
To see the entire conversation, click: AVG Community
I received the above email which I copied and pasted since it came from a noreply address
I have tried to reinstall and troubleshoot and nothing works.
I spent close to US$100.00 and I am not getting the service for almost 2 weeks now.
I would like a refund and to dis-continue this service.
I am extremely dissatisfied.
Please refund my payment.
Thank you,
Neville
I HAVE SOME QUESTIONS TO ASK :
1. AVG Secure VPN application : When I open the application only appears a white box. Absolutely nothing appears. I have edited a lot of times so that it fits my windows program but absolutely no results. Having a few support staff does not help either. I thought maybe it was because I deleted some API details, but I checked again that there was nothing abnormal or missing. I've had this problem for a long time, so I'm hoping to get the answer to fix it
2.AVG Secure Browser: Is there a way to use the LastPass utility? And some other utilities, too, because I've been using Chrome for a long time, and I've always loaded gadgets into my browser for ease of use. For example, some VPNs support the browser. For example, some VPNs support the browser. One more thing, can I edit the settings of AVG Browser in my language? I want my language to appear every time on any web page.Similar to Chrome, when I visit any website, just right-click, then scroll down and select: "Translate language …" all of that site's language will switch to that language which I installed the browser. I only see Chrome installed. Opera, firefox, … and AVG Browser are not available. It is difficult to enter a site that you do not understand the language of the page. I hope to receive your help soon. Really great if the issues are resolved . Hope that there is another browser that can replace Chrome. I've been so dependent on Chrome for so long. I could not have any privacy when using Chrome
Hello Neville,
We will check this for you.
We would like to inform that AVG Secure Browser is a free product and it does not require a payment. You have bought AVG TuneUp - Unlimited recently.
Do you get any error message when you try to open AVG Secure Browser?
If yes, please share the screenshot of the error message to proceed further.
If you do not get any error message, please let me know what exactly happens when you try to open AVG Secure Browser.
Refer the below article: https://support.avg.com/SupportArticleView?l=en&urlname=avg-secure-browser-faqs#idt_0325 to know more about the settings of AVG Secure Browser.
Original question:
Why is my AVG Secure Browser not working? When I click on the desktop icon nothing happens. What gives. I am back to using Google Chrome and I paid almost $100.00 for this
Reply:
Hello Neville,
We will look into it.
AVG Secure Browser is available / work when you install AVG AntiVirus FREE or AVG Internet Security.
You have purchased AVG Secure VPN for 47.88 and AVG TuneUp - Unlimited for 49.99. Have you installed AVG Antivirus Free on your device? Have you tried with reinstall or any troubleshooting steps?
To see the entire conversation, click: Why is my AVG Secure Browser not working? When I click o... | AVG
I received the above email which I copied and pasted since it came from a noreply address
I have tried to reinstall and troubleshoot and nothing works.
I spent close to US$100.00 and I am not getting the service for almost 2 weeks now.
I would like a refund and to dis-continue this service.
I am extremely dissatisfied.
Please refund my payment.
Thank you,
Neville