Trouble with laptop

Hi Merlene,

We are really sorry to know this.
We will check and help you with this issue.
May I know the version of your Windows operating system and also AVG Internet Security program version please?
Are you facing this issue in only Google Chrome or in all the browsers?
If possible, please share us the screenshot of that AVG Internet Security program which is not updated in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3w5YeTQ 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.

Hi , Well where do I start , it started when I bought something online . Then my chrome google wouldn’t work . I couldn’t get into my gmail or any other site on my laptop . And my Avg internet security won’t update neither will my neither will my Avg Updater . So I don’t know what to do . Avg suppose to protected me from viris and error code 0x80004005 came up while loading troubleshooting. 
Maybe picked up a virus from when I went bought something online , it all happened after that . Please can u help me . Thankyou Merlene 

Hi Merlene,

We are really sorry to know this.
We will check and help you with this issue.
May I know the version of your Windows operating system and also AVG Internet Security program version please?
Are you facing this issue in only Google Chrome or in all the browsers?
If possible, please share us the screenshot of that AVG Internet Security program which is not updated in order to check and help you further.
For taking a screenshot, please refer to this article: https://bit.ly/3w5YeTQ 
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Thank you and keep us updated.