Hello Kate,
Thank you for reaching AVG support channel. We understand that you are getting error message from AVG SecureVPN. We are sorry for the inconvenience caused. We will check and help you to resolve it.
This error occurs when the VPN fails to connect with its server. Kindly follow the below article to resolve the error with AVG Secure VPN :
Troubleshooting the "We've got something" error in AVG Secure VPN
Please try the above steps and let us know if its help you. We look forward for your response.
Hi there, Cant seem to connect to VPN. It comes back with an error code MEK810. Please can you help. Thanks Kate
Hello Kate,
We're sorry for the inconvenience caused. We will check and help you to resolve the issue with AVG Secure VPN.
To fix this issue, we request you to get connected with our additional support.
An email instruction has been sent which will help you to get connected.
If the email is not found in inbox do check on spam and junk folders.
Since you changed the Secure VPN logging in box, it has started playing up and not workiing so maybe its at your end that needs fixing. Thanks Kate.