Troubleshot Blue Screen Errors

Hello Roy,

We are sorry to know this.
Please confirm whether this issue is caused by AVG or not by disabling AVG and check.
If it is not caused by AVG, then we request you to contact your printer manufacturer as the issue might be related to printer driver.
Also if possible, please share us the screenshot of error message in order to understand better.
For taking a screenshot, please refer this article: https://bit.ly/36iusOF
Thank you.

When I print a pdf file my computer will shut down with message to review windows.com.stopcode.

Does AVG have technicians that I can  contact to assist?

Hello Roy,

We are sorry to know this.
Please confirm whether this issue is caused by AVG or not by disabling AVG and check.
If it is not caused by AVG, then we request you to contact your printer manufacturer as the issue might be related to printer driver.
Also if possible, please share us the screenshot of error message in order to understand better.
For taking a screenshot, please refer this article: https://bit.ly/36iusOF
Thank you.