Try to clean Ipad using AVG , i get "unexpected error 0xC0070422"

Mac products
5

My experience ; firstly install I-tunes on your PC !! - thereafter works fine.

6

Hello Mike. Sorry to hear about the inconvenience caused. Is your AVG PC Tune up is up to date and working fine without any issues? I would also request you to contact apple support.

7

Hello Mike. Is iTunes installed on your computer? If not, please install it and try to clean your iPad again. If iTunes is installed and you are still unable to scan the iPad, it is an issue with iOS 8.3. This is a known issue and we are working with Apple to resolve the issue. You will be updated once there is fix. Thank you for understanding and I appreciate your patience.

1

i am running avg 2015 V15.0.1001.373 on windows V7. I am also running iPad model MC769LL/A , IOS V 8.3. 
When i try to use avg to clean up my ipad, i get "unexpected error 0xC0070422"
I noticed a previous post on this had no solution.
Can i get a workaround or should i install a new version???

4

My experience ; firstly install I-tunes on your PC !! - thereafter works fine.

3

Hello Mike. Is iTunes installed on your computer? If not, please install it and try to clean your iPad again. If iTunes is installed and you are still unable to scan the iPad, it is an issue with iOS 8.3. This is a known issue and we are working with Apple to resolve the issue. You will be updated once there is fix. Thank you for understanding and I appreciate your patience.

2

Hello Mike. Sorry to hear about the inconvenience caused. Is your AVG PC Tune up is up to date and working fine without any issues? I would also request you to contact apple support.