Hello Ricardo,
We will surely help you to add/install AVG Internet Security/AVG Secure VPN for your new devices. Please let me know if your new device is Windows/Mac or Android, also share a screenshot of the AVG User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
Hello Ricardo,
We will surely help you to add/install AVG Internet Security/AVG Secure VPN for your new devices. Please let me know if your new device is Windows/Mac or Android, also share a screenshot of the AVG User Interface to assist you further. You can check the following link to see the instructions about taking the screenshot (http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot). You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.
I need some help adding new devices in a unlimited version of Internet Security and VPN.
When I choose the type of device and send the email, this invitation never reaches my mailbox.
The e-mail is correct and confirmed.
Ricardo,
Thank you for providing the screenshot, I see that you have used the same email address to receive the invitiation code. It is necessary to use alternate email address to add another device with your Zen network. Else, you can install the product on another device and activate it using your email credentials registered with AVG.