Trying to cancel automatic payment

Hi Jill,

We will help you with the subscription.
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.

To AVG, how can I get to be in touch with you?? Not the community but AVG!!!
I have to cancel automatic payment and have gone through some sort of pop up process but I am not sure this is sufficient. 
I am currently out of work and cannot afford for a payment to be applied to my credit card. I HAVE TO CANCEL.
Please, Please will you contact me with a response.
Kind regards
Jill

Hi Jill,

We will help you with the subscription.
As it isn't advisable to post subscription details here, we have sent an email with further details. Please check your inbox/spam for the email.

I am in the same problem. 

AVG - please contact ASAP. 

(email address removed)