Trying to cancel free trial of battery saver

Hi John,

We're sorry to know that you've decided to cancel the AVG subscription.  
However, upon checking your account, we're unable to find any subscription. It might be under your alternate email address.
As it isn't recommended to share the account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.

Hi there, 

I am trying to cancel my subscription for avg battery saver on my laptop however I wasn't required to have an account to subscribe to such. I am trying to cancel but there is no way to do so on the AVG app.

Hi John,

We're sorry to know that you've decided to cancel the AVG subscription.  
However, upon checking your account, we're unable to find any subscription. It might be under your alternate email address.
As it isn't recommended to share the account info over this post, we've sent you an email requesting few info.
Please revert to us via email to proceed further.