Trying to install

Hi Thomas,

We're glad to look into this & help you.
Please let us know the operating system of your device in which you're experiencing this issue & share us the screenshot of the message for better clarity.

Trying to install the product but keep getting a message during installation saying that it timed out while trying to download virus definitions. What should I do other than use a different virus protection provider?

Hi Thomas,

We're glad to look into this & help you.
Please let us know the operating system of your device in which you're experiencing this issue & share us the screenshot of the message for better clarity.