Hello, Jon.
Thank you for choosing AVG. We could see that you sent an email to our Android support team for help with activating the Pro version on your Android device. It could be possible that you have not logged into AVG app using your registered email address and password which is mandatory to activate the Pro features.
Open AVG AntiVirus for Android on the device.
Tap the menu icon in the top-left corner and tap AVG Account.
Log into your AVG Account that was used during your purchase.
Hello, Jon.
Thank you for choosing AVG. We could see that you sent an email to our Android support team for help with activating the Pro version on your Android device. It could be possible that you have not logged into AVG app using your registered email address and password which is mandatory to activate the Pro features.
Open AVG AntiVirus for Android on the device.
Tap the menu icon in the top-left corner and tap AVG Account.
Log into your AVG Account that was used during your purchase.
I left AVG once before as their service was slipping but I am now not so sure it was a good move coming back. I contacted support and Nothing. So what do we pay for