Hello Greer,
We will help you in this.
Let's first make sure which one of your subscription is causing this issue.
Disable the AVG temporarily and check if you are able to access the online directory.
Refer this article for the steps to disable : https://bit.ly/2FdEl5G
And also try connecting to different serves (locations) in the AVG Secure VPN and check if you are able to access the directory.
Write back to us in detail to assist you further.
Cant open some pages such as white pages say access Denied. More than likely me but help would be appreciated as I need to get this page and other up, Being old is a pain and my daughter is away
Hello Greer,
We will help you in this.
Let's first make sure which one of your subscription is causing this issue.
Disable the AVG temporarily and check if you are able to access the online directory.
Refer this article for the steps to disable : https://bit.ly/2FdEl5G
And also try connecting to different serves (locations) in the AVG Secure VPN and check if you are able to access the directory.
Write back to us in detail to assist you further.