Trying to reinstall AVG VPN but

Hello Ahmed,
We are sorry for the inconvenience.
We will definitely help you to check and resolve the issue.
Sorry that we are unable to view the screenshot, please share us the screenshot using this article (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=screenshot&supportType=home) to assist you with better clarity.
Awaiting your response.

Hello Ahmed,
We are sorry for the inconvenience.
We will definitely help you to check and resolve the issue.
Sorry that we are unable to view the screenshot, please share us the screenshot using this article (https://support.avg.com/SupportArticleView?l=en&urlName=AVG-Create-screenshot&q=screenshot&supportType=home) to assist you with better clarity.
Awaiting your response.

Mac user,
I'm getting a messageerror message that I still have VPN installed but can't find it , not sure what to do . check the screenshot please 

https://ibb.co/Mh1t8hd