Trying to reset password

AVG Subscription
3

Hello James,
Our tools are down due to emergency maintenance so we are unable to pull up your records and help you further. I request you to contact us after 24 hours, we will check with your AVG MyAccount and we will help you to login/reset your AVG MyAccount password. I apologize for the delay in resolving the issue for you. I appreciate and thank you for your patience in this matter.
Best regards,
Alok.

1

All I keep getting is a rejection saying password already exists tried several times to reset with same result

2

Hello James,
Our tools are down due to emergency maintenance so we are unable to pull up your records and help you further. I request you to contact us after 24 hours, we will check with your AVG MyAccount and we will help you to login/reset your AVG MyAccount password. I apologize for the delay in resolving the issue for you. I appreciate and thank you for your patience in this matter.
Best regards,
Alok.