Trying to resolve a threat but when I hit resolve its on for 5 seconds and just stops

Viruses & Threats
4

Hello David,

I am sorry to hear that you are unable to resolve the detected threat.

Please send me the screenshot http://avgclick.me/getscreenshot of the detection message, I will check the same and assist you further.

1

The Threat is Other:Malware-gen [Trj]

2

Hello David,

I am sorry to hear that you are unable to resolve the detected threat.

Please send me the screenshot http://avgclick.me/getscreenshot of the detection message, I will check the same and assist you further.

3

David, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru