Trying to run scan my screen for AVG is a dark rectangle

AVG Protection
3

Hello Henry,

We apologize for the inconvenience. We'll look into this and help you.
Please share us the screenshot of the black AVG screen you're referring to, so that we can check and assist you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.

1

i cannot send emails can receive them and read bur cannot send it just post them to outlook express  the screen at AVG is a dark blank rectangle

2

Hello Henry,

We apologize for the inconvenience. We'll look into this and help you.
Please share us the screenshot of the black AVG screen you're referring to, so that we can check and assist you further.
Refer to this article to take a screenshot.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Keep us updated.