Trying to unsubscribe from this account that keeps renewing even tho I haven't used this computer in

Hello Susan,
We are here to help you. We have cancelled the auto renewal status of AVG Ultimate. The product will not be renewed and no money will be taken from your account.
Confirmation email regarding the same has been sent to your registered email address.
Your refund request is under progress, our refund team will initiate it soon and get back to you via email. Your patience is much appreciated.

Trying to unsubscribe from this account that keeps automatically renewing even tho I don't use this computer and haven't in over a year.  I press unsubscribe but it won't take it.

Hello Susan,
We are here to help you. We have cancelled the auto renewal status of AVG Ultimate. The product will not be renewed and no money will be taken from your account.
Confirmation email regarding the same has been sent to your registered email address.
Your refund request is under progress, our refund team will initiate it soon and get back to you via email. Your patience is much appreciated.