Hello Mandi,
Thank you for reaching AVG Support Community.
We will certainly check and help you.
We could not find the active subscription for AVG TuneUp and AVG Secure VPN on the account that you used for the AVG community. Hence, I have sent you an email requesting few details to locate your subscription.
Please check for the email and revert to us.
Thanks for your understanding.
I want to cancel my Tune Up free trial please and also want to request a refund for Secure VPN £64.99 which was taken without advising me that the trial was over! Usually you advise when trials are ending.
Hello Mandi,
Thank you for reaching AVG Support Community.
We will certainly check and help you.
We could not find the active subscription for AVG TuneUp and AVG Secure VPN on the account that you used for the AVG community. Hence, I have sent you an email requesting few details to locate your subscription.
Please check for the email and revert to us.
Thanks for your understanding.
Hi Douglas,
We're glad to look into this & help you.
Please write back to us in your own post, which will reveal the account affiliated with AVG.
Note : It isn't recommended to share the account info over this public post.
Thank you for your understanding in advance!