Tune up Licens nr. TMHQS-NKQBE-3E43F-A9ZBD-H6JPA-JOG72

Jeg har i sidste måned købt Tune up licens for et år!  Licens nr. TMHQS-NKQBE-3E43F-A9ZBD-H6JPA-JOG72 .
Men i skriver til mig at mit Tune up ophører den 2015-11-18. ??? Hvorfor er den nye licens ikke registreret. Jeg har betalt og i har modtaget pengene.

Peter, This Community is basically English language… Query translation…
I have in the last month bought Tune-up license for a year! License no. TMHQS-NKQBE-3E43F-A9ZBD-H6JPA-JOG72.
But in writing to me that my Tune up will end on 2015-11-18. ??? Why is the new license is not registered. I have paid and received the money.
AVG Guru

Hello Peter,
I apologize for not replying in your native language.
We do provide community and social media support only in English.
I request you to elaborate the issue in English so that we will be able to assist you better.
Thank you.