Tune up password

Hello Samuel,
You have contacted us via chat and we have unlocked your AVG PC Tuneup. Feel free to contact us again if you need any further assistance.
Thank you.

how to  get help with  "tune up password" have lost the pass word.

Hello Samuel,
You have contacted us via chat and we have unlocked your AVG PC Tuneup. Feel free to contact us again if you need any further assistance.
Thank you.