Tune Up trial activation

AVG Subscription
3

Hello Robert,

We acknowledge your cancellation request.
We couldn't locate any trial orders of AVG TuneUp under the e-mail address you used to contact us here. Instead, we located an order under different e-mail address of yours. We sent you an e-mail requesting details to verify the identity and proceed with the cancellation. Revert to us for further assistance.

1

Help please. I signed up to a 60 day trial for TuneUp but wasn't able to activate it. Just got an email saying my trial period was ending and that I would be billed $59 for the next period on April 15 and that I had the option to cancel the subscription on My Account. When I go to My Account I don't have any active subscriptions so can't cancel. All I want is to cancel the upcoming billing. What can I do? Thanks

2

Hello Robert,

We acknowledge your cancellation request.
We couldn't locate any trial orders of AVG TuneUp under the e-mail address you used to contact us here. Instead, we located an order under different e-mail address of yours. We sent you an e-mail requesting details to verify the identity and proceed with the cancellation. Revert to us for further assistance.