Tuneup asking for payment again

AVG Subscription
3

Hi Sam,

It seems that AVG TuneUp program awaits activation.
Please refer this article and perform the activation for AVG TuneUp program.
An email has been sent to you which has the activation code.
Keep us posted.

1

I've paid for AVG tuneup but it keeps asking for the payment again? 
The money has left my account so why is it not recognising it? I've entered the verification code sent in the email but it doesn't show tuneup there.

2

Hi Sam,

It seems that AVG TuneUp program awaits activation.
Please refer this article and perform the activation for AVG TuneUp program.
An email has been sent to you which has the activation code.
Keep us posted.