Tuneup download doesn't work

Hello Thelma.
We'll be glad to help you.
It looks like the program is awaiting activation post installation. Click this link for steps on how to activate AVG TuneUp.
You can use the same license number/activation code.
If you need anything else, do not hesitate to let us know.

Windows on my computer crashed, got it sorted & needed to download Tuneup & Security again. For some reason when I downloaded the Tuneup when I try to fix & clean it tries to get me to pay for this package again. I still have several months left from my original purchase. Can anyone please advise me what the problem is.

Many Thanks
Hello Thelma.
We'll be glad to help you.
It looks like the program is awaiting activation post installation. Click this link for steps on how to activate AVG TuneUp.
You can use the same license number/activation code.
If you need anything else, do not hesitate to let us know.