When I use the duplicate finder, it finds the duplicate files perfectly fine. I'm able to select which files I'd like to keep, and which I wouldn't. However, once I click "remove selected", nothing at all happens. The button does the compression animation (to show that I clicked), but nothing happens after that. I can provide a screenshot if need be, but I don't see how it would help in the situation as everything looks fine save for the fact that pushing remove selected causes nothing to happen. There are no pop-ups as I've seen others complain about, just simply nothing.
Any suggestions on what I can do to fix this?
On a side note, when running disk repair, it gets stuck at 16% for hours and doesn't move. Should I open a new discussion for this issue as well?
If support could contact me, that would be ideal.
Hello Steven,
We will certainly help you with this.
You are having the older version of AVG PC TuneUp installed on your device. We have launched a revamped version of AVG PC TuneUp with some advanced features Software Updater, Automatic Maintenance and Software Cleanup. The option of Duplicate finder is not available in the newer version and this is purely based on user ratings and feedback received for earlier version.
We always recommend our customers to install the latest version and perform a disk doctor scan. This should resolve the issue.
If we can be of more help, never hesitate to let us know.
We will certainly help you with this.
You are having the older version of AVG PC TuneUp installed on your device. We have launched a revamped version of AVG PC TuneUp with some advanced features Software Updater, Automatic Maintenance and Software Cleanup. The option of Duplicate finder is not available in the newer version and this is purely based on user ratings and feedback received for earlier version.
We always recommend our customers to install the latest version and perform a disk doctor scan. This should resolve the issue.
If we can be of more help, never hesitate to let us know.
Hello Steven,
We will certainly help you with this.
You are having the older version of AVG PC TuneUp installed on your device. We have launched a revamped version of AVG PC TuneUp with some advanced features Software Updater, Automatic Maintenance and Software Cleanup. The option of Duplicate finder is not available in the newer version and this is purely based on user ratings and feedback received for earlier version.
We always recommend our customers to install the latest version and perform a disk doctor scan. This should resolve the issue.
If we can be of more help, never hesitate to let us know.